Learn more about what our customers are saying about us at Prestige Motor Works in Naperville, IL or leave us a review of your own.
Hayden S. 7/31/2023
Was looking for a car for my wife under less then desirable circumstances. Didn't have a lot to work with, but Stephen was very patient and really tried to help us out - being very genuine and transparent through the whole process. 5 stars.
5 star service...everyone there was fantastic
5 out of 5 stars - Great people to work with.
I bought a Toyota Prius from here. It was a good deal. Before I went to the place, I talked to Stephen on the phone. He answered all my questions, and I got all my answers honestly. I trust their business. Thank you. Purchase Date : 07/15/2023
5 out of 5 stars - They responded promptly and were very understanding when I explained my previous vehicle was a total loss and I was waiting on the insurance to pay off.
Carmen S. 7/5/2023
Looking for the "right car" can be an ordeal. After a while you get tired of the CarGurus and Carvana emails, so I decided to call my friend Leann to see what they had on their lot. As the "Car Concierge", she jumped into action. What was I looking for? What color was I interested in? "Leave out no detail", she said "and let me get to work. " Long story short, she found the perfect car for me, but wanted to me to check out a few models, all that fit the items on my "dream list". We started working with Stephen, who knows all about the ins and outs of CUSTOMER SERVICE and sales. I went in to check out their cars and lo and behold, I got the perfect car, the one Leann suggested in the first place! Took it for a test drive. The car was clean and beautiful and had been checked out by their mechanics. My husband and I came back the next day and bought the car and I am so happy with it. Every day I love it more. All the folks at Prestige Motor Works, from the certified mechanics to assistants and all the way up to Leann and Stephen are car-wise, respectful, friendly and will bend over backwards to help you in any way they can. I HIGHLY recommend this business, these people, and the cars. You will NOT be disappointed. Thanks Leann and Stephen.
Rudy & Ramona 7/1/2023
Seeking a vehicle in this vast world of dealerships can be daunting. Our search led us to Prestige Motor Works, Naperville, Il. owned by Stephen and Leann. They truly are exceptional!! The service, quality of automobiles and knowledge of such are endless. Their staff are a further extension of this exceptional dealership. Prestige Motor Works has a commanding position of distinction, notability, and reputable excellence in total customer satisfaction. Star rating #10, Highly Recommended. Deepest Sincerity, Rudy & Ramona
I have been involved in 3 car purchases for my family in the last 6 months. I am in my 60’s and have purchased dozens of cars. After searching for a specific plug-in hybrid and going to 4 dealerships and experiencing all the negative aspects of post Covid used car pricing; i.e. the price you see is not the price they will sell the car. Dealer added fees that they don’t tell you about on the phone or email until it is purchase time. Just a continuing re-enforcement of the negative stereotypes of the car sales game. Then, on-line I found the model car I was looking for at Prestige Motor Works in Naperville. I was hesitant to go to a small car sales operation, but the experience exceeded my expectations in a very positive way. The online information was accurate. The on-line price was the price. I called to confirm all this information prior to making the trip and they assured me that what I saw online, the price, the carfax, my trade value was all accurate and my trade in price, if my info was legit, would be honored. When I got there I dealt directly with the owner. There was not a manager in the back room that was going complicate things. With the smallness of the operation, 4-5 employees including a certified mechanic, they knew the car I was purchasing intimately. There were no changes to what we discussed. There was an honest discussion on my trade in. It was a fair and honest approach to the whole process. I also learned that even though they had a small inventory of used cars, they were very selective in want they brought in to sell to the public. They want to sell you a quality product. Also, I left some important stuff in the car. They Fed Ex’d my stuff to me the next day. If they have a car you are interested in, I highly recommend you give they an opportunity to meet your needs. If they don’t have your specific vehicle, I’d give them the opportunity to find it. I dealt directly with Stephen, the owner. I sensed the other employees were competent and pleasant. This was a good investment of my time and I sense that I also purchased a well prepared vehicle. I recommend Prestige. Tom M
Christian C 4/22/2023
I recently had the pleasure of working with Stephen and his team at Prestige. From the moment I stepped into the showroom, I was made to feel like family. Everyone was extremely friendly and knowledgeable about the cars they had in stock. They took their time to explain all the features of each vehicle and answer any questions I had. Stephen was also very honest about the condition of the car, which made it easy for me to make an informed decision. I was also pleased to find that their prices were very competitive. Highly recommended. Purchased Tesla.
The Prestige team work great to work with on the vehicle that we purchased. They were very accommodating and willing to answer all questions before sale and very responsive after sale. We are very pleased with our experience.
Rich L 3/1/2023
I wanted to say how pleased I was with the service I received .My car was repaired within one hour.Steve,Ricky and the office manager were wonderful to deal with.It was like being with family!
I purchased my vehicle, sight unseen, from another state. Matt and Stephen were always available when I had questions or needed to send/receive paperwork. They communicated the steps well. My car arrived and looks better than expected. Buying a car without taking a test drive or even seeing it was a nerve wracking experience but I am completely satisfied with Prestige Motor Works team and my vehicle.
5 out of 5 stars - They where very easy to deal with sent me everything I requested and make me feel comfortable buying this car for the first time online.
5 out of 5 stars - I got contact immediately after center though it was after 5. And I never felt like they were trying to sell me anything. Which was refreshing since every place I’d contacted before was so pushy. We’re out of state and they’ve been wonderful through the whole buying process.
Jodene E 1/14/2023
Steve, Leanne and Matt were all very pleasant to deal with. The vehicle we purchased was just what we were looking for. Their desire to please their customers is very apparent. The best car buying experience that we have ever had. Definitely will recommend them to all of our friends and family!
Brian L 12/29/2022
First time I've bought a vehicle outside of New York State, and so glad that it was Prestige Motor Works. They are very professional and personal to deal with.
Sanju Y 12/27/2022
Really professional and great to work with. Will work again in the near future
Jerry R 10/21/2022
I recently purchased a vehicle from Prestige motor works. I am very glad I did. I called the day prior to see if car was still available and to my surprise it was. I say surprised for the reason I had been shopping around for this particular vehicle and Prestige motors was definitely thousands of dollars less than the competition. I showed up the day of and the vehicle was washed, cleaned and ready for a test drive. The associate I was working with named Cody was not pushy like all the other dealerships, very knowledgeable, and patient. He took his time to explain all the features on the car. I loved the car and took it home that day. To the owner of Prestige motor works please give Cody kudos for a job well done. I would and have recommended Prestige motor works to anyone looking to purchase a vehicle. Thank you Cody.
Nickolas S 10/1/2022
I bought a 2004 Pontiac grand prix with 79000 miles for my daughters 1st car. These guys are the best, they don't haggle, pry, or try to force you to buy! These guys are well mannered, polite, and try their best to make the customer happy! I give these guys 10 stars! I plan on going back in a couple of years to get my youngest daughter her 1st car there! The vehicles they have are all well done and taken care of, service team is also great, they try and get what needs fixed before it goes on the lot! All and all if you guys don't go there to buy a vehicle you're missing on on great deals and great people!
Great Customer Servise.This is one of The best car dealerships out here in Illinois.I dealt with Tara and I never felt pushed or pressured like I have at other dealers.I will go back again when its time for next car.I would recommend everyone who is looking for a car to go with Prestige Motor Works!Bought a Nissan the same day! Best of luck in the future.
Bob K 7/20/2022
Cody, you and Steve treated me beautifully. I would recommend everyone buy from you guys. Best of luck in the future. PS. I am also VERY happy with my car!
Alan S 7/11/2022
Tara and Stephen are great. Super friendly and easy to work with. Willing to virtually show us around the car we were interested in from many states away, and ultimately arranged quick and affordable transport to get the car from them to us after the purchase. The car was as-described and I would not hesitate to buy from them again.
Albert M 1/30/2019
"Honest and no pressure " - Albert M I am rating Prestige 5 stars because I trust them. I dealt with Steven and I never felt pushed or pressured like I have at other dealers. I feel they are honest and fair and I will go back again when its time for my son to get his first car
Happy with my SUV Prestige Motor Works is what a used car dealer SHOULD be. I trust Alex and his staff and have bought 2 cars there over the years.
Excellent service I found the best deal here. I wanted an SUV for my daughter and they had the one we were looking for and the price was very fai and in my budget. The car is in mint condition and we are all very happy. Now we don't have to drive each other around anymore and I feel that she is safer in the SUV on the road.
I like Prestige. The service department here is dependable, easy to work with, and often makes space when things come up unexpectedly. I have been bringing my cars here since I purchased my first one from them. They are always willing to take a few extra moments to explain what is needed, help me determine the best way to tackle a problem, and cover the required maintenance. You don’t have to buy your cars here to have their service department take a look at them either. One of my sister’s brings their SUV in whenever it needs work too and she bought it from private seller.
"Loved it!" My daughter is headed to college soon and we'd been looking around for something economical and reliable for her. We heard about Prestige on Google and decided to check them out. We dealt with Alex the owner and he was very helpful - he recommended a Toyota or Honda given they have excellent reviews for used cards on Consumer Reports. We test drove and bought a Civic the same day and are very happy with our purchase.
No Pressure" Prestige Motor Works has a great selection of vehicles and the friendliest staff. I had many questions and was afraid to go alone because I didn't want to be pressured into buying. It was the exact opposite! Alex was super sweet and spent as much time with me as I needed. I think I have decided on which one I want and I would recommend to anyone. Great nonstressful fun experience.
"Great Customer Service" This is one of the best car dealerships out here in Illinois. The process was very smooth and all the employees had a great deal of knowledge assisting with answering all the questions I had for them. I would definitely recommend everyone who is looking for a car to go with Prestige Motor Works!
"Very Helpful" I checked out Prestige at the advice of my friend. One of the reasons I liked them so much is because they gave me space to look around, they weren't on top of me like most dealerships are. When I had a question someone was available to answer it. I wound up going with the 2017 Hyundai Elantra, fit all my needs and was in great condition.
"Don't go to any other dealer" I did all of my financial application on this dealers website. It was very easy. When I came to the dealer the staff was very friendly. The financing was easy and I got a very good interest rate.